Serginko:
Hi
Agent Dan has joined the chat.
Serginko:
are u there?
Serginko:
Dan?
Dan:
Hello, Sergio! How are you doing today?
Dan:
How may I assist you?
Serginko:
hi fine
Serginko:
seems I am going to complete the bonus conditions with the blackjack, almost there, there is any trick to be able to request the cash out?
Serginko:
I dont want to do something or dont do something and then you tell me i cant cash out
Dan:
Your wagering remaining: 17.00
Dan:
You are welcome to complete it and we will help you with cash out
Serginko:
17 euros yes
Serginko:
so its almost done, so I have to stop exactly in that moment?
Serginko:
and now?
Serginko:
I think I have done it
Dan:
You have to put 17 bets in order to complete the wagering you have.
Serginko:
I did it already, no?
Serginko:
since u told me 17, i have done it 17 times
Serginko:
what, wait a second
Dan:
As I can see you successfully completed your wagering and now I have to complete this bonus from my side. You will have €40 on your balance as this is your bonus max cash out. Then please note that a minimum deposit of €60 is needed to be added and wagered in order to go on with withdraw since the minimum amount to withdraw winnings in our casino is €100
Serginko:
😀
Serginko:
I knew there is a trick here
Serginko:
so Its not enough I wagered 50 times 20 euros, so now I need to deposit 60 euros, and play the money again, or I dont need to play it?
Dan:
Yes, you have to bet the amount you would deposit
Serginko:
1 time?
Serginko:
so 60 euros?
Dan:
otherwise, it would be technically impossible to cash out your winnings
Serginko:
I need to wager 1 time the 60 euros?
Dan:
you need to place 60 bets
Serginko:
60 for example I place 60 times 1 euro in blackjack, yes?
Dan:
Please be kindly advised that €1 bet deducts 0.25 from the total wagering amount considering bonus for cards. So if you place €1 bet with your €60 deposit you have to place 60×4 = 240 bets of €1. But before that I have to complete your promotion now, then you will have €40 on your balance as this is your bonus max cash out.
Serginko:
jesuschrist, a lot of conditions to try to make user lose money
Serginko:
so i need to wager 60×4 times
Serginko:
and after that, more conditions or then I can withdrawal 100? and what is the maximum i can withdrawal?
Dan:
Yes, but before a deposit I have to complete your promotion. Do you allow me to do that? And then you can withdraw €40+€60(deposit money). The maximum players can withdraw is €2000 per week if they play with a bonus on top of their deposit or their own funds.
Serginko:
Ok, can you send me this conversation to my email?
Dan:
May I please ask you why do you need that?
Serginko:
sure, because in that case, i can always show a proof if its needed
Serginko:
you know, maybe next time, another agent tell me another thing, so I can use this conversation to justify and prove
Dan:
Couldn’t you do screenshots?
Serginko:
I can make copy paste, wait
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